Frequently Asked Questions (FAQs)

Here you’ll find answers to the most common questions from our customers.

Our standard UK delivery usually takes 2–7 business days after your order has been processed (1–3 days).

Yes, you can return most items within 14 days of receiving your order. Please note that personal-use items (such as underwear or opened cosmetics) are non-returnable.

At the moment we only ship within the United Kingdom. International shipping will be available in the future.

We accept major debit and credit cards, PayPal, and other secure payment options listed at checkout.

Once your order has been dispatched, you will receive a tracking link via email. You can also track it on Royal Mail or Evri.

If your order hasn’t been processed yet, we may be able to cancel or update it. Please contact us as soon as possible at info@suzimoo.co.uk.

Yes! We sometimes share promo codes through our newsletter and social media. Subscribe to our newsletter for exclusive discounts and offers.

You can sign up through the pop-up banner on our website or the form at the bottom of the page. Newsletter subscribers get updates on new arrivals, promotions, and special offers.